Organizational Development
Developing organizations where cultures, structures, systems, job design and leadership align.
The distinguishing feature of high-performing organizations is not just leadership intent - but the systems and conditions that shape how people work every day. The Organizational Effectiveness Inventory® (OEI) by Human Synergistics provides a powerful, evidence-based view into these conditions - revealing how structures, systems, job design, leadership practices, and communication patterns directly influence culture, performance and service excellence.
Human Synergistics global research team aligned with our local experience shows that when these levers are aligned, culture becomes not just aspirational, but intentionally designed, actively managed, and sustainably embedded. Through our data-driven yet human-centered approach, we help organizations strengthen what we call the Leadership – Culture – Performance connection.
At Peak Experiences, we leverage the Organizational Effectiveness Inventory® (OEI) alongside the Organizational Culture Inventory® (OCI) and leadership tools such as LSI Leadership Assessment® and Leadership/Impact® to move beyond surface-level insights. The OEI, in particular, identifies the root drivers of culture - including structure, systems, job design / interdependence, customer focus, and systems of reinforcement - allowing leaders to focus on the changes that matter.
We then translate these insights into practical strategies, coaching, and development pathways that enable leaders and teams to think and operate more constructively. The result is improved collaboration, stronger leadership alignment, and measurable gains in organizational effectiveness - creating workplaces that perform at a high level while remaining adaptive, innovative, and engaging.
Organizational Effectiveness Inventory® (OEI)
The Organizational Effectiveness Inventory® (OCI) A research-based alternative to employee engagement and opinion surveys, the Organizational Effectiveness Inventory™ (OEI) is appropriate for data-based change programs designed to promote not only employee engagement but organizational effectiveness as well. The Organizational Effectiveness Inventory™ (OEI) assesses outcomes at the individual, group, and organizational levels and internal processes and systems that are causally related to culture and these outcomes.
In Great Company - A Organizational Effectiveness Transformational Process
In Great Company – Unlocking the Secrets of Cultural Transformation
Human Synergistics’ cultural transformation journey, featured in In Great Company, reveals how leaders and teams shift from defensive patterns to highly constructive norms that drive high performance. By aligning leadership, systems, and culture, organizations unlock higher engagement, innovation, and performance—creating workplaces where people thrive, and transformation becomes sustainable, measurable, and inspiring.
National Award Winning Cultural Change - Success Story
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“The credit for this national award goes to our employees who stand out for their initiatives, teamwork and collaboration. I am convinced that the achievements and results we have seen over the past two years are directly related to the transformation of our internal culture.
Assumption Life is proud to offer its people a positive environment where everyone can reach their full potential. Frank Gallant and Peak Experiences has been a critical partner for our cultural transformation”
Sébastien Dupuis
CEO & President, Assumption Life
Assumption Life's
Human Synergistic Top Cultural Awards
- Award Transformation (2020)
- Award Merit (2021);
- Award of Excellence (2022, 2023, 2024)
... and the highest distinction
- The Sapphire Culture Award (2024, 2026)
Webinar:
Leading Culture: Unlocking the Secrets of Cultural Transformation with Assumption Life