"The conversations that matter most have a way of destabilizing us. What if they didn't have to?" Why Groundedness Changes Everything Many years ago, when I was working as a non-profit Executive Director, a board member who was held in high esteem reached out to talk to me about one of my senior staff. He wanted to share some first-hand concerns and some frustration that had bubbled up from other Board members. He was precise, to the point, and constructive. He started the co

Build trust through ownership, not punishment. What if accountability wasn’t something your team feared, but something they trusted? I’ve sat with some teams where “accountability” meant a closed-door meeting, an edge in everyone’s voice, and a tense email thread that lingered long after the issue was “resolved.” And I’ve sat with teams where that same word meant gathering around a whiteboard, naming what’s real, and figuring out how to move forward together. Same word. Compl