Management Effectiveness Profile System (MEPS)

The Management Effectiveness Profile System™ (MEPS) accurately evaluates a manager’s current performance in fundamental skill areas, identifying strengths and specific development needs for targeted improvement.

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The Management Effectiveness Profile System™ (MEPS) from Human Synergistics is a confidential, research-based 360° feedback tool that provides managers with a clear picture of their strengths and opportunities for growth. Designed for managers from lower-middle to senior levels, MEPS goes beyond surface observations to deliver in-depth insights into how effectively managers are carrying out their responsibilities and influencing their teams.

 

Through feedback from colleagues, direct reports, and supervisors, MEPS highlights key management competencies—such as planning, problem-solving, communication, delegation, and team development—and reveals the impact these behaviours have on both people and performance. This process not only increases self-awareness but also equips managers with the clarity needed to focus their development on the areas that will have the greatest effect.

 

By combining confidential input with practical recommendations, MEPS helps managers strengthen their effectiveness, build stronger relationships, and align their practices with organizational goals. The result is more capable, confident leaders who are prepared to drive both immediate results and long-term organizational success.

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The Process 

The MEPS assessment package focuses on providing high quality feedback as the foundation for individual development. How an individual manager rates their own performance can provide insight, and this information is even more powerful when combined with feedback from others. 

 

To ensure that managers obtain a balanced perspective of their strengths and development opportunities, MEPS measures performance from both the individual’s point-of-view and that of five trusted associates. The MEPS survey form consists of 96 questions that are answered by individual managers and the five trusted associates they have selected. 

 

MEPS is optically read using the latest technology to produce a confidential, detailed report which provides an overall picture of the manager’s behaviour and level of effectiveness in areas such as leadership, promotability, ability to work with people, and interest in self-improvement.  

 

Scores are also broken down and visually depicted in easy to read and comprehend graphs that identify specific development needs in the following 14 key functional areas:

Task skills 

• Problem Solving • Time Management • Planning • Goal Setting • Performance Leadership • Organizing 

Interpersonal skills

• Team Development • Delegation • Participation • Integrating Differences • Providing Feedback 

Personal skills

• Stress Processing • Maintaining Integrity • Commitment 

 

With the feedback generated by MEPS, managers can find out how they see themselves, how others perceive them, and how proficiently they perform the responsibilities associated with being both a manager and a leader in their organization. Once the need for change is identified, improvement can begin.

 

Results 

The major strength of MEPS is ownership. MEPS doesn’t dictate change. Instead, it places the responsibility for performance improvement in a manager’s hands. 

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In particular, MEPS enables managers to: 

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• Measure and assess their current levels of expertise in specific areas pertaining to their responsibilities as managers. 

• Compare their self-perceived expertise in 14 specific skill areas with objective confidential feedback from their five selected colleagues. 

• Gain insight into their current level of expertise in these 14 areas relative to a representative sample of about 4,000 other managers. 

• Obtain knowledge of the impact their behaviour has on others. 

• Determine specific skill areas in which they want to change or improve. 

• Develop prescriptive, action-oriented strategies for bringing  these changes about.

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MEPS administration options  

MEPS is available in paper scan-form and internet data collection (IDC) formats. It consists of two components:  

- The MEPS Self-Description Inventory is completed by each individual manager and measures performance from the participant’s point of view.   - The MEPS Description-by-Others Inventory is completed by at least three associates (direct reports, peers, bosses) to provide an accurate, outside view of the manager’s effectiveness.

 

The inventories take approximately 25-35 minutes to complete. Results are presented in a detailed report that includes historical averages and an extensive guide for self-development.  

 

If you would like to know more about the Management Effectiveness Profile System™, or any of our wide range of diagnostic tools, please get in touch and we will be happy to assist you.